Last updated: 05/06/2024
Who we are
Our website address is: https://sychefix.com/ng.
This Privacy Policy outlines the types of personal information collected by Syche Fix (“we,” “us,” “our”) and how we use, disclose, and protect that information. By using our website and services, you agree to the practices described in this policy.
What personal data we collect and why we collect it
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Payment Information: Credit card details, billing address.
- Demographic Information: Age, gender, location.
- Usage Information: Website usage data, interactions with our content.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Information Usage
We use collected information for the following purposes:
- Providing Services: To fulfill orders, process payments, and deliver products.
- Communication: To respond to inquiries, send transaction notifications, and provide updates.
- Improving Services: To analyze usage patterns, gather feedback, and enhance user experience.
- Marketing: To send promotional offers, newsletters, and other marketing communications (with opt-out options).
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may share personal information with:
- Service Providers: Partners and vendors who assist in providing our services.
- Legal Compliance: When required by law, regulations, or legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.
Cookies and Tracking Technologies
We use cookies and similar technologies to track website usage, analyze trends, and improve functionality. You can control cookies through your browser settings.
Data Security
Customer security is our utmost priority. We understand the importance of safeguarding your sensitive information during online transactions. Our commitment to ensuring a secure shopping environment includes:
SSL Encryption: Our website is equipped with the latest SSL (Secure Sockets Layer) encryption technology. This means that all the data you share with us, including personal and payment information, is encrypted before transmission, making it virtually impossible for unauthorized parties to access.
Payment Card Industry (PCI) Compliance: We adhere to PCI-DSS (Payment Card Industry Data Security Standard) requirements, ensuring that your payment card data is handled with the highest level of security. Our payment processing partners are also PCI-compliant, adding an extra layer of protection to your transactions.
Secure Payment Gateways: We collaborate with reputable and secure payment gateways that utilize advanced security protocols to process your payments. This ensures that your payment information remains confidential and protected.
Regular Security Audits: We conduct routine security audits to identify and address any vulnerabilities in our systems. This proactive approach helps us maintain a secure shopping environment for all our valued customers.
We implement industry-standard security measures to protect personal information. However, no online transmission is entirely secure, and we cannot guarantee data security.
How long we retain your data
If you leave a review, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up reviews automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
What rights you have over your data
You have the right to access, correct, update, or delete your personal information. To exercise these rights, contact us at privacy@sychefix.com. You can also opt-out of receiving marketing communications.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the website or other communication channels. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at privacy@sychefix.com.